Legal Notice (Impressum)
Mergus GmbH
Object of the company: Office services, provision of business addresses & Virtual Office services
Am Gestade 3/1, 1010 Vienna, Austria
Contact:
T: +43 (0) 1 30 58 207
Email: office@mergus.at
Register Data:
Company Register Number: FN 415372t
Company Register Court: Commercial Court Vienna
VAT ID: ATU68675757
Supervisory Authority & Chamber:
Supervisory Authority: Municipal District Office of the I. District (1010 Vienna)
Member of the Vienna Economic Chamber (Wirtschaftskammer Wien)
Applicable legal regulations: Trade Regulation Act (GewO) – available at www.ris.bka.gv.at
Disclaimer
The contents of this website were created with the greatest possible care. However, Mergus GmbH assumes no liability for the accuracy, completeness, and timeliness of the information provided. The operators of linked external sites are solely responsible for their content.
Copyright
© 2026 Mergus GmbH. All rights reserved. Use, duplication, or reproduction of content (texts, graphics, design) beyond personal use is not permitted without the express written permission of Mergus GmbH.
Privacy Policy (As of: January 2026)
The protection of your personal data is of particular concern to us. We therefore process your data exclusively based on the legal provisions (**GDPR**, TKG 2021).
1. Controller
Responsible for data processing on this website is:
Mergus GmbH
Managing Director: Dipl.-Ing. (FH) Ivica Ilic
Am Gestade 3, 1010 Vienna
Email: office@mergus.at
Tel: +43 1 30 58 207
2. Contacting us (Formspree & Email)
If you contact us via the form on the website or by email, the data you provide will be transferred to our service provider Formspree (Formspree Inc., USA) and stored there for the purpose of processing the inquiry.
- Legal Basis: Processing is carried out to perform pre-contractual measures or to answer your inquiry (Art. 6 Para. 1 lit. b GDPR).
- Third Country Transfer: Transmission to the USA is based on standard contractual clauses or the applicable adequacy decision (Data Privacy Framework) to ensure a level of protection that corresponds to the GDPR.
- Details: Further information can be found in the Formspree Privacy Policy.
3. Mail Digitization (Virtual Office)
As part of our mail services, we process your data in strict compliance with telecommunications secrecy. A detailed Data Processing Agreement (DPA) according to Art. 28 GDPR is part of the main contract.
- Storage Period: We store digitized data for 12 months from recording. We expressly point out that individual agreements in the main contract take precedence and deviating periods can be fixed in writing.
- Deletion: Upon termination of the contract, all data stored as part of the scan service will be irrevocably deleted within a maximum of one month after the official termination date, provided there are no legal storage obligations.
4. Web Analysis (Google Tag Manager & Analytics)
Our website uses functions of the web analysis service Google Analytics and the Google Tag Manager. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
- Purpose: Analysis of website usage to optimize our offer.
- Consent: These services are only activated if you expressly agree via our cookie banner (Art. 6 Para. 1 lit. a GDPR).
- IP Anonymization: We use IP anonymization, which causes your IP address to be shortened by Google within EU member states or in other contracting states of the Agreement on the European Economic Area before transmission to the USA.
- Objection: You can prevent collection by Google by installing the available browser plugin.
5. Your Rights
You generally have the rights to access, rectification, deletion, restriction, data portability, revocation, and objection.
6. Right to Complain to the Supervisory Authority
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the:
Austrian Data Protection Authority (Österreichische Datenschutzbehörde)
Barichgasse 40-42, 1030 Vienna
Email: dsb@dsb.gv.at
Web: https://www.dsb.gv.at/
General Terms and Conditions (T&C) – Mergus GmbH
Status: January 16, 2026
1. Scope and Contractual Basis
1.1. These T&C form the basis for all contracts of Mergus GmbH (hereinafter "Mergus"). They apply to the provision of business addresses (Virtual Office), mail services, and the use of premises.
1.2. Changes to these T&C will be communicated to the customer in text form. They only become part of the contract if the customer expressly agrees. Legal changes or changes that are purely editorial and do not affect the rights and obligations of the customer remain unaffected.
1.3. All contractual relationships are based on these conditions, the respective service description on the website, and the provisions of the TKG 2021.
2. Contract Duration and Termination
2.1. Annual Package: Contracts with annual advance payment have a minimum term of 12 months. The contract is extended by a further 12 months after the minimum term unless it is terminated in writing at least 1 month before the end of the respective contract period.
2.2. Monthly Package: These are flexible and can be terminated with a notice period of one month to the end of the month.
2.3. Extraordinary Termination: Mergus may terminate the contract without notice if the customer is more than 14 days in arrears with payments, uses the address for illegal purposes, or insolvency proceedings are opened against their assets.
3. Special Provisions for Virtual Office & Mail Service
3.1. Postal Proxy: The customer grants Mergus express power of attorney to receive all mail (including RSa/RSb letters).
3.2. Digitization (Scan Service): The customer expressly instructs Mergus to open incoming mail and scan it for the purpose of digital transmission. Mergus undertakes to comply with data secrecy.
3.3. Liability Mail: Mergus is not liable for delays by postal service providers or for damages resulting from late knowledge, provided Mergus has made the shipment available digitally within the agreed period.
3.4. Official Recognition: Mergus provides an address capable of being registered in the commercial register. The responsibility for ensuring that the chosen form of "Virtual Office" is sufficient for the specific business license or tax residence of the customer lies solely with the customer.
4. Prices and Terms of Payment
4.1. All prices are net plus VAT. The annual package is due in advance. This website and the offered packages are aimed exclusively at entrepreneurs according to UGB.
4.2. Late Payment: In the event of late payment, default interest of 9.2% above the base rate p.a. (for B2B transactions) will be charged. Reminder fees per reminder stage are EUR 15.00.
5. Data Protection (GDPR)
5.1. Mergus processes personal data in accordance with the EU General Data Protection Regulation (GDPR).
5.2. Since Mergus digitizes mail content as a service provider, a Data Processing Agreement (DPA) pursuant to Art. 28 GDPR will be concluded if legally required.
5.3. Mergus employees are expressly bound by data secrecy and telecommunications secrecy.
6. Disclaimer
6.1. Mergus is only liable for damages in cases of intent and gross negligence. In cases of slight negligence, Mergus is only liable for the breach of essential contractual obligations (cardinal obligations); in this case, liability is limited to the typically foreseeable damage. Liability for loss of profit and pure financial loss is – as far as legally permissible – excluded.
6.2. The customer shall hold Mergus harmless against third-party claims resulting from misuse of the address.
7. Final Provisions
7.1. Place of Jurisdiction: The court having subject-matter jurisdiction in 1010 Vienna is agreed as the place of jurisdiction for all disputes.
7.2. Choice of Law: Austrian law applies exclusively.
7.3. Severability Clause: Should any provision be invalid, the remaining provisions remain unaffected.
© 2026 Mergus GmbH. All rights reserved.
